Privacy Policy

At ZentroTV, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (zentrotv.net) and IPTV services.

1. Information We Collect

We may collect the following information when you use our services:

• Personal Information: Name, email address, phone number, billing details.

• Account Information: Subscription details, login credentials, support requests.

• Technical Information: IP address, device type, browser, operating system, and usage logs.

• Payment Information: Processed securely through third-party payment providers (we do not store your card details).

2. How We Use Your Information

We use your information to:

• Provide and maintain our IPTV services.

• Process payments and manage subscriptions.

• Communicate with you regarding support, updates, and promotions.

• Improve our services and user experience.

• Comply with legal obligations.

3. Cookies & Tracking

Our website may use cookies and similar tracking technologies to:

• Enhance user experience.

• Remember login sessions.

• Analyze traffic and performance.

You may disable cookies in your browser settings, but some features of our website may not work properly.

4. Data Protection

• We implement appropriate security measures to protect your data against unauthorized access, loss, or misuse.

• However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

5. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only with:

• Trusted service providers (payment processors, hosting providers).

• Legal authorities, if required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Request restriction or objection to data processing.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us at Support@zentrotv.net.

7. Retention of Data

We retain your data only as long as necessary to provide our services and comply with legal obligations.

8. Third-Party Services

Our services may contain links to third-party websites or applications. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

📧 Email: Support@zentrotv.net
📞 Phone/WhatsApp: +213 559089396